PRIVACY POLICY AND COOKIES
This Privacy and Cookies Policy is intended to explain how Braided Leather collects, stores and treats your personal and other data that may be collected for statistical analysis purposes. Traço Impecável, Unipessoal, Lda., with headquartes at Rua Conselheiro Joaquim Machado, nº 21, 8600-682 Lagos, with VAT 514120487 is responsible for the braidedleather.pt website, is committed to ensuring the privacy and protection of personal data of customers and visitors, following all legal and regulatory standards in force. Braided Leather reserves the right to update and change its Privacy and Cookies Policyfrom time to time to reflect any changes in the way our customers' personal data is processed or in legal terms. Braided Leather will display the latest and most current version of the Privacy and Cookies Policy, and it is advisable to check it periodically to check for any updates or changes.
GUIDING PRINCIPLES
The main objective of this policy is to consolidate the relationship of trust and closeness between Braided Leather and its customers. It also aims to demonstrate transparency in the processing of the data collected and to inform all customers of their rights and how they can exercise them as personal data subjects. Braided Leather acts in strict compliance with the principles described in this policy, Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) and applicable data protection legislation in all processes involving the processing of personal data. According to the Agreement with the GDPR, personal data is defined as: "Any information relating to an identified or identifiable natural person ("holder of the information"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person."
DATA PROTECTION We use various measures to ensure the security of the information collected, the protection of personal data collected, prevent the use, alteration or undue access, disclosure, loss or destruction of unauthorized. As data subject, the customer has the right to know what data is collected and stored, as well as to change it in the customer area and request the store to export or delete it.
THE DATA THAT IS COLLECTED I. Customer registration or purchase: In registration or purchase at Braided Leather, the following data are collected: e-mail, name, address, zip code, locality, telephone and NIF. The data collected through the customer's purchasing process will be processed automatically and are intended for the processing of orders such as the dispatch of orders or the issuance of invoices. II. Newsletter: In the registration in the Braided Leather Newsletter, the following data are collected: name and e-mail. III. Contact form: Braided Leather may also request personal data on the contact forms, including the name, email and other information that the visitor provides us. IV. Navigation at Braided Leather: Data related to navigation in the store is also always collected. Examples of this type of data are device and browser information, network information, and IP address.
PURPOSE FOR WHICH THE DATA COLLECTED Personal data are collected and processed in order to fulfill the following purposes: Provision of service: ● Compliance with tax obligations; ● Shipping orders; ● Treatment of orders; ● Billing; ● Resolution of problems such as cancellation, return of products or refund of the value of products and / or service in accordance with the law in force; ● Customer support: clarification of doubts about products, the operation of Braided Leather or any other question requested by the customer; In any case, Braided Leatherseeks to ensure that the information and data collected and used are appropriate for the purposes described and that they do not constitute an invasion of the customer's privacy.
WHEN DO WE COLLECT THE DATA? Data is collected when there is a customer registration with Braided Leather, registration in the newsletter, filling out the contact form, registering an order or while browsing the store.
WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM? The holder of personal data is entitled at any time to request access, rectification, opposition, export and/or deletion, as well as the right not to be subject to automated decisions. The customer may exercise any of these rights with Braided Leather by submission of an order sent to the following address lr2020@braidedleather.pt. The customer can also lodge a complaint with the National Data Protection Commission (CNPD).
DATA RETENTION Braided Leather is required to withretain information fortax purposes and audits in accordance with applicable law. Traço Impecável, Unipessoal, Lda. keeps your data due to specific requirements and practices inherent to Braided Leather and its sector of activity, or until the customer requests that they be deleted from the database. The holder may, at any time, ask to access, rectify or delete his/her personal data by sending an email to lr2020@braidedeatherl.pt. If the customer registers with Braided Leather, they can verify, edit or delete their personal information at any time from the client area at Braided Leather. At the customer's request, Braided Leather may change certain customer data associated with registered orders.
DATA SHARING Braided Leather does not give or sell any kind of personal data to any entity other than those required to operate the service. Personal data will also not be used for any other purpose without the proper consent of the holder. Any third party with which customer data may be shared is required to use it exclusively as a way to perform the proper functioning of its service on behalf of Braided Leather. Braided Leather will also disclose personally identifiable information under special circumstances, such as in compliance with court orders that so require or when certain actions violate the Terms and Conditions of the business.
COOKIES Braided Leather uses cookies on the website. The cookies used do not collect information that identifies the visitor, but rather about how the visitor interacts with the store's website. The data collected are used for statistical purposes, providing and improving the service and user experience.
WHAT TYPES OF COOKIES ARE USED? Analytical Cookies: are used for the purpose of creating and analyzing statistics, in order to improve the operation of the website, without ever collecting personal information. Feature Cookies: They keep the user's preferences regarding the use of the website, so that it is not necessary to reconfigure the site each time you visit it. Third Party Cookies: These cookies are created from third-party services such as Google, Youtube, Facebook, among others. They can be used to show you advertising related to your actions on the website. For any other question relating to the protection of your personal data or the cookies used you can contact us at the following address lr2020@braidedleather.pt.